Privacy Policy

PRIVACY POLICY

Effective Date: May, 2026


Castroville Self Storage (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.


1. INFORMATION WE COLLECT

  • Identifiers: name, address, phone number, email address
  • Identification Information: driver’s license or other government-issued ID
  • Financial Information: payment and billing details
  • Commercial Information: rental history and transactions
  • Access Information: gate access logs and unit access activity
  • Security Information: video surveillance and recorded communications
  • Internet Activity: website usage, device information, and cookies


2. SOURCES OF INFORMATION

  • Directly from you (reservations, rentals, communications)
  • Automatically (cookies, website activity, system logs)
  • Third parties (property management platforms, payment processors, communication providers)


3. HOW WE USE INFORMATION

  • Provide and manage storage services
  • Process payments and billing
  • Verify identity and prevent fraud
  • Manage facility access and security
  • Communicate regarding accounts and services
  • Comply with legal obligations (including lien enforcement)
  • Improve website and services


4. DISCLOSURE OF INFORMATION

We may disclose personal information to service providers and vendors necessary to operate our business, including property management platforms, payment processors, communication providers, and security systems.


We do not sell personal information for monetary compensation. Some disclosures may be considered “sharing” under California law.


5. COOKIES AND TRACKING

We may use cookies and similar technologies to operate our website, improve functionality, and analyze usage.


6. DATA RETENTION

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.


7. SECURITY

We implement reasonable safeguards to protect your information; however, no system is completely secure.


8. CALIFORNIA PRIVACY RIGHTS

  • Right to know what personal information is collected
  • Right to request deletion of personal information
  • Right to correct inaccurate information
  • Right to request information about use and disclosure
  • Right to opt out of certain types of sharing (where applicable)
  • Right to non-discrimination for exercising rights


9. HOW TO EXERCISE YOUR RIGHTS

To submit a privacy request, please contact us. We may need to verify your identity before processing requests.


10. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 13.


We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.


If you believe a child has provided personal information, please contact us.


11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.



12. CONTACT INFORMATION

Castroville Self Storage

10520 Tembladera Street

Castroville, CA 95012

831-632-5466

info@castrovilleselfstorage.com